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Defense Research Laboratory: Information Technology Architecture Support Services

Electrosoft provides a highly experienced team of IT professionals to provide networking, server/desktop/database support, configuration management, help desk, and information assurance to support the Laboratory’s diverse IT infrastructure.

PROBLEM

The Laboratory sought Information Technology (IT) infrastructure support for their virtual IT enterprise comprising multiple geographically-dispersed sites and a variety of servers, workstations, video-teleconferencing systems and myriad connected devices. The Agency also needed high-end technical expertise to manage the Laboratory’s Innovative Information Technology Evaluation Laboratory.

SOLUTION

Electrosoft provides a highly experienced team of IT professionals to provide networking, server/desktop/database support, configuration management, help desk, and information assurance to support the Laboratory’s diverse IT infrastructure. We also support the Video-Teleconferencing (VTC) capability across the enterprise. Our Innovation Team analyzes difficult problems, proactively researches, tests, and evaluates available and emerging COTS technologies to increase office automation,  and ease of use for enterprise users.

RESULTS/BENEFITS

Electrosoft completed a zero-impact transition from the previous incumbent contractor to sustain and support the Lab’s IT and VTC infrastructure operations. We regularly get kudos from the Lab’s senior leadership for our above and beyond level of support to resolve issues and meet the needs of the Lab’s user community. We have brought a number of leading edge technologies and solutions to the Innovations Lab that are being actively validated for their potential to bring significant benefits to the Lab’s research community including the ability to work securely from anywhere and anytime, improved mobility, and improved ability to share research data.

Work With Us

Electrosoft is a rapidly growing 8(a) EDWOSB IT services company, focused on providing service excellence to the U.S. Department of Defense, Civilian Agencies and State and Local Governments.  The focus on traditional core values and a commitment to training, along with long-term contracts, is enabling Electrosoft to deliver continual value to our customers and long-term employment and career opportunities for our employees.

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