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by Diana Proud-Madruga
As an avid science fiction reader, I’ve been watching the current developments in technology with particular interest. The world of science fiction is rapidly moving into the realm of science fact, especially when it comes to quantum computers. Unlike…
by Mike Tillman
My first exposure to process improvement began in 1996 when I was asked to look into “this new thing” called the “Capability Maturity Model,” a framework for improving an organization’s product development processes [primarily software and systems only at that…
by Sarbari Gupta, Ph.D.
Simply stated, doing good is the right thing to do. It is good for the people and communities being helped. It is good for the individuals who give of their time, and it is good for the companies who employ them. Not too long ago, the legal profession…
In the not-so-distant past, as a teenager, I can remember my excitement when I would start a new job. The only dreadful part was the paperwork. I would have to juggle a pile of paperwork. Forget one item, and I would have to go back to…
by Tony Myers-Burton, Executive Vice President for Customer Solutions
Consider the following scenario. A new home builder completes the construction on a house and then invites a single inspector to approve all the work including the foundation, plumbing…